Imprint | Disclaimer | Cookies | Privacy
This web site, together with its contents (“Site”) is published and maintained by the ADELTO marketing division (MULTIFORM brand section) of Universal Technical Industries Limited, R705, 7F., 794-802 Nathan Road, Kowloon, Hong Kong (hereafter “ADELTO” / “MULTIFORM” / “we” / “us”). We may be contacted via postal mail or electronic mail at
postmaster [at] adelto [dot] com
When you access, browse or use this Site, you accept, without limitation or qualification, the terms and conditions of use set forth below. If you do not agree to them, you should not use the Site.
Information on this Site may contain technical inaccuracies or typographical mistakes. Information may be altered or updated at any time without notice. ADELTO/MULTIFORM may at any time revise these terms and conditions, as well as its service offerings and pricing of such services, by updating this website. By using this Site, you agree to be bound by any such revisions and should periodically visit this Site accordingly.
Use of site
This Site is provided for the personal and non-commercial use in case of non-registered visitors only; in case of registered users, certain commercial (B2B) functions are available after log-in. The purpose of this website is to inform about ADELTO/MULTIFORM and its services and products. All content included in this site is the property of ADELTO/MULTIFORM or its content suppliers, and you may not distribute, exchange, modify, reproduce, perform, sell or transmit these materials for any purposes whatsoever, unless you are:
In all other cases, you must seek written consent from ADELTO/MULTIFORM to use the materials displayed on this website. The content is protected by applicable laws and international copyright and trademark laws, and any unauthorized use of any content may violate these.
You are granted a revocable and nonexclusive right to create a hyperlink to this Site as long as the link does not portray ADELTO/MULTIFORM, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner.
You may not use any MULTIFORM (or licensed by MULTIFORM) trademark, logo or other materials as part of the link without express written consent of MULTIFORM or as provided herein. If you breach any of these Terms, your authorization to use this Site automatically terminates and you must immediately destroy any downloaded or printed Materials herefrom.
Privacy (other than personal information)
Other than personally identifiable information (for instance, your name, address, contact number, IP or email address), which is covered under the below described ADELTO/MULTIFORM Privacy Policy, any content you transmit or post to this Site will be considered non-confidential and non-proprietary. ADELTO/MULTIFORM will have no obligations with respect to such content. You will grant ADELTO/MULTIFORM and its designees a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display throughout the world in any media the content and all data, images, sounds, text, and other things embodied therein for any and all commercial or non-commercial purposes. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, obscene, pornographic, invasive of privacy, infringing of intellectual property rights, or other material that would violate any law. ADELTO/MULTIFORM reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content (if any).
Links to other websites
Links to other Internet Sites are provided for your convenience only and the presence of such links does not mean that ADELTO/MULTIFORM endorses, recommends or represents them in any way. Therefore, ADELTO/MULTIFORM explicitly distances itself from all such websites. ADELTO/MULTIFORM does not control and is not responsible for any such sites or their content. ADELTO/MULTIFORM disclaims all warranties, expressed or implied, as to the accuracy, legality, reliability or validity of any content of such sites. If you choose to access any of these sites, you do so at your own risk. We assume neither liability for damage to software or hardware arising out of accessing those websites, nor do we assume any liability for the contents or the goods offered/purchased through those websites.
Disclaimer of warranties
You expressively understand and agree that your use of this website is at your own sole risk. The information, materials and services provided on or via this Site are provided “AS IS” and “AS AVAILABLE” basis, without any warranties of any kind, express or implied, including but not limited to warranties of compliance with applicable laws, merchantability, fitness for a particular purpose, authority, usefulness, timeliness or non-infringement of third party rights including intellectual property rights. ADELTO/MULTIFORM does not warrant the accuracy or completeness of the materials or services on or via this Site. ADELTO/MULTIFORM further does not warrant that this website, its servers, or e-mail sent from ADELTO/MULTIFORM are free of viruses or other harmful components. Any material downloaded or otherwise obtained through the use of this Site is obtained at your own discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that results therefrom. Some of the materials provided on this website were provided to us by third parties. We are not able to verify the correctness of any such information and therefore cannot assume any related responsibility.
Proprietary rights
The Site is either the property of ADELTO/MULTIFORM or made available by permission and is protected by intellectual property (copyright, trademark, patents, etc.) laws, international treaty provisions and other laws (including those concerning privacy and publicity). No user of this Site shall copy, use, reproduce, modify, lease, transmit, loan, distribute, display, reverse engineer, decompile, disassemble or in any way exploit copyrighted or proprietary materials available on the Site or the software or code used in connection with the Site, except as expressly permitted by the respective owner thereof. All trademarks, service marks, and trade names in these websites are the property of their respective owners. Any unauthorized use thereof is strictly prohibited.
Copyright, Trademark
The MULTIFORM trademarks and MULTIFORM logos used and displayed on this website, whether registered by ADELTO/MULTIFORM or its related company/companies, or otherwise, are the exclusive intellectual property of ADELTO/MULTIFORM or exclusively licensed to ADELTO/MULTIFORM, unless otherwise stated. Nothing on this Site grants, by implication or otherwise, any license or right to use any trademark, without ADELTO’s/MULTIFORM’s authorization in writing. The name and trademarks of MULTIFORM or any such name and mark exclusively licensed to MULTIFORM, including logos, may not be used in any way except as provided herein, including in advertising or publicity, without ADELTO’s/MULTIFORM’s prior written permission. You are not authorized to use any MULTIFORM trademark or logo as a hyperlink to this Site unless with ADELTO’s/MULTIFORM’s prior written permission. All rights not expressly granted herein are reserved.
The pictures or photographs of persons used on our website are being used with the explicit permission of such persons. Any additional use of these pictures may violate publicity, personal and copyright right of the depicted person. It also may be in conflict with legal reproduction rights.
Limitation of liability
Under no circumstances shall ADELTO/MULTIFORM be liable for any direct, indirect, foreseen or unforeseen, incidental, consequential, punitive or special damages whatsoever (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use of, or errors or omissions in the contents or functions of this Site, even if ADELTO/MULTIFORM or an authorized representative thereof has been advised of the possibility of such damages. If your use of the materials, information or services from this Site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.
In jurisdictions which prohibit the exclusion or limitation of certain liabilities, ADELTO/MULTIFORM’s liability in those jurisdictions shall be limited to the fullest extent permitted by law.
Indemnification
You agree to defend, indemnify and hold harmless ADELTO/MULTIFORM, its officers, directors, employees, affiliates, partners, subsidiaries and agents, third parties and service providers acting on ADELTO’s/MULTIFORM’s behalf (“Indemnified Parties”) from and against any and all claims, actions, losses, demands and liability costs and expenses (including without limitation reasonable legal and accounting fees), arising from:
ADELTO/MULTIFORM, at your expense and ADELTO/MULTIFORM’s discretion, may provide notice to you of ADELTO’s/MULTIFORM’s election to assist you in defending any such claim, suit or proceeding, but doing so will not excuse you from your indemnity obligations. You agree to pay reasonable lawyer and expert witness fees and costs incurred by ADELTO/MULTIFORM or its agents or service providers in enforcing this provision.
Products and Services
Our products or services may be distributed through authorized dealers and/or distributors. Distributors and dealers are not agents of ADELTO/MULTIFORM and have absolutely no authority to bind ADELTO/MULTIFORM by any express or implied undertaking or representation.
This shall be regarded merely as an information tool and creates no offer whatsoever for completing a sales contract. We reserve the right to technical and visual modifications of the products and price lists and availability information contained herein as well as print discrepancies, availability dates and errors. Prior to entering a sales contract, whether through this Site or by other means, you are encouraged to reconfirm all specification relevant to your purchase decision with the party you purchase an item from.
All the prices for finished goods listed on this website refer to the noncommittal manufacturer suggested retail price (MSRP), unless stated otherwise.
All disputes are to be submitted for settlement by final and binding arbitration. Judgment on the award rendered by the arbitrator may be entered by a court of competent jurisdiction. Arbitration will be conducted by a single arbitrator. You understand and acknowledge that you are giving up the right to have any dispute regarding this agreement heard by a jury and determined by a court of law.
If any provision (or part thereof), including this dispute provision is determined by a court or arbitrator to be inapplicable or invalid, you agree that the remainder shall still be given full force and effect so as to retain the maximum application of the objective intent of the provision.
Website Cookie Policy
Cookies are files or pieces of information that may be stored in your computer’s hard disk drive when you visit a web site. We use cookies as a tool to allow us to customize your experience to better match your interests and preferences, or to simply facilitate your signing in to use the services. This information is not collected in connection to a specific person; it is evaluated purely for statistical purposes. We use only the minimum website cookies needed to facilitate its operation. We don’t use cookies to collect or store your personal information or track you once you leave our website. We don’t have any third-party advertisements on our website. We use the following cookie types:
Session cookie
This is a unique identifier that is used to differentiate you from other visitors during your time on our website and allow you to stay logged in as you move between pages of the website. This cookie is temporary and is deleted automatically when you close your browser.
Persistent cookie
If you choose to stay logged in, we store a separate persistent cookie that will remain after you close your browser. This is a unique identifier that allows us to automatically log you back in next time you visit the site. The default is not to set this cookie, you can choose not to set this cookie when you log in to our website.
Third party cookies
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. The collected and stored by Google is covered by their privacy policy (https://policies.google.com). By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Most browsers initially set to accept cookies. If you do not wish to accept cookies, you can set your computer to refuse cookies or to alert you when cookies are being stored. If you refuse to use cookies, our ability to provide you with personalized services would be limited. Please refer to your browser instructions or “help” screen to learn more about these functions.
ADELTO/MULTIFORM Privacy Policy
ADELTO/MULTIFORM (“we”) are committed to respecting your privacy and protecting your personal data, as well as being completely transparent regarding the data we collect and what we do with it.
This policy (together with other general terms and conditions and any other documents referred to) sets out the basis on how personal data which ADELTO/MULTIFORM collects from you, or that you provide to ADELTO/MULTIFORM, will be kept and processed, and possibly shared. It applies to all the personal data we collect, use and process as part of your relationship with ADELTO/MULTIFORM as a customer or potential customer. By visiting this Site you are accepting and consenting to the practices described in this policy.
For the purpose of the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”), the data controller is ADELTO marketing division (MULTIFORM brand section) of Universal Technical Industries Limited, R705, 7F., 794-802 Nathan Road, Kowloon, Hong Kong (“ADELTO” / “MULTIFORM” / “we” / “us”).
All service providers, like email marketing contractors, web hosting providers, payment processors, freight forwarders, technical service providers etc., will also individually be data controllers. You can access the privacy policy of these providers by contacting them directly. MULTIFORM will disclose any service provider’s information applicable to your specific circumstances on demand.
Data collected and processed by ADELTO/MULTIFORM will be stored and processed in accordance and compliance with the provisions of the GDPR, meaning:
Without affecting your rights under applicable legislation, the aforementioned information and the Privacy Policy are not contractual or part of your contract with us.
The definition of personal data
Personal data means all data that identifies you or that could be used to identify you, such as your name, contact details, IP location and purchase history. It may also include information on how you use our website and mobile apps. It might as well include professional information like the company you work for, which position you hold and what the company’s contact and commercial details are.
Data we collect and process
We will collect and process the following data about you, and explain the legal basis according to EU and local data protection laws as set forth below:
A – Information you give us. When enquiring about products, signing up for a newsletter, visiting our premises or trade show presences, expediting a purchase with ADELTO/MULTIFORM, or applying for a job at ADELTO/MULTIFORM, we will collect your contact information, which includes name, address, email address, website, phone number, fax number, company name/address, professional position, company business portfolio and possibly payment information, as well as applicable logistics information. ADELTO/MULTIFORM will consolidate all available purchase, delivery and contract data for purposes of delivery arrangements, warranty provision and accountancy compliance requirements. In case of job applications, ADELTO/MULTIFORM will file all provided information for the purpose of candidate selection.
The legal basis for this collection and processing is the performance of a contract between you and ADELTO/MULTIFORM and/or taking steps, at your request, to potentially enter into such a contract. In certain cases, it may also be the protection of vital customer interests, like provision of warranty.
B – Information we receive from 3rd parties for which you have provided explicit or implicit consent to publication and/or sharing. This includes trade show visits to applicable trade shows of ADELTO’s/MULTIFORM’s scope of business where the trade show organizer has received consent for publication of your data, or printed/online trade publications applicable to ADELTO’s/MULTIFORM’s scope of business who have obtained your consent for publication of your data. ADELTO/MULTIFORM may collect your contact information, which includes name, address, email address, website, phone number, fax number, company name, professional position, company business portfolio.
The legal basis for this processing is our legitimate interest as a manufacturer to conduct and improve our business by providing information about products and services to potential ongoing customers. As such, storage and processing is strictly limited to data of B2B contacts, of which we have assessed by reasonable review that an ongoing interest in the information provided by ADELTO/MULTIFORM can be assumed and that no negative impact on the contact will occur.
C – Information we collect about you with regard to each of your visits to our Site. We will automatically collect the following information: (a) Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information if any, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. (b) Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.
The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services; specifically to identify the country in which the website or app is accessed, which will enable us to offer more relevant contents and use the right language if available.
D – If you contact us, we keep a record of that correspondence, for the purposes of communicating with you and record-keeping.
The legal basis for this processing is our legitimate interests, namely being able to contact you and keep our records up to date.
E – If none of the above applies, we may collect and process your personal data when you have specifically given your consent. If the basis for processing your personal data is your consent, you may revoke it at any time by writing to our Data Protection Officer: UNIVERSAL TECHNICAL INDUSTRIES Limited, R705, 7F., 794-802 Nathan Road, Kowloon, Hong Kong.
This data will be collectively referred to as “Personal Data”.
If the processing of your data is protected by any other law, the legal basis for this processing could be different to the list above, and in those circumstances the basis would be your consent in all cases.
Collection of “sensitive personal data”
Certain personal data categories, such as race, ethnicity, religion, health, sexual orientation and biometric data, fall into a special data category and require additional protection under the EU data protection law, and are known as “sensitive personal data”. We do not collect such data unless it is implicit with location data.
The use and purpose of the collected data
If you would like to change your communication preferences to opt in or out of receiving specific communications, contact is at dpo [at] adelto [dot] com. We will respect your decision regarding which communications you wish to receive and the way you want to receive them. Furthermore, all the marketing communications you receive by email will include an “unsubscribe” option so you can opt out at any time.
Sharing of personal data
We may share your personal data with the other companies in our group. These companies adopt the same privacy policy as set forth herewith.
We may also give your personal data to the following third parties, for the purposes described below:
Only for contract-related issues:
Only upon justified requests:
We do not sell your personal data to third parties nor do we exchange data with other third parties than the ones defined above.
Storage location of personal data, transfer to outside the EEA
All data we keep about you is stored in either of the following locations:
Your data will hence possibly be sent to the above specified locations and be processed by staff operating in such location who work for us or for one of our service providers. This includes staff engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support or marketing services. By submitting your personal data, you agree to this transfer, storing or processing.
ADELTO/MULTIFORM will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Where your personal data is transferred outside of the EEA, we will ensure that either (a) the European commission has made an “adequacy decision” with respect to the data protection laws of the country to which it is transferred, or (b) we have entered into a suitable data processing agreement with the third party situated in that country to ensure the adequate protection of your data in compliance with the GDPR, or (c) we have otherwise obtained sufficient assurance that the third party situated in that country ensures adequate protection of your data in compliance with the GDPR.
Data protection and security
We securely store information in our systems and are committed to keeping your data secure. Our security measures include:
Wherever we do not store your data on-site, we strive to select service providers abiding by the same or higher standards.
Your own data protection duties
Where we have given you (or where you have chosen) a password and /or user name which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Be careful and take precautions against online fraud and phishing, by being attentive to fake messages asking to enter or confirm confidential details or passwords on a cloned or fake website.
Data storage duration
We will retain your information for as long as needed to provide you with the Services or as long as needed to fulfil the purpose for which the Personal Data was originally collected. We may also be required to retain certain information by law and/or for legitimate business purposes (for example, VAT records).
We will actively check the data that we hold and delete it securely after the applicable prescription period in each case. In some cases we will anonymise the data when there is no legal need to keep it, or any other need relating to the business or the customer.
Your rights and how to exercise them
You may instruct us to provide you with any personal data we hold about you, provided your request is not found to be unfounded or excessive, in which case a charge may apply. We may withhold personal information that you request to the extent permitted by law. You may instruct us at any time not to process your personal information for marketing purposes.
The rights you have under the GDPR are:
For any communication related to the above, contact us in writing to in the first instance so we can attempt to resolve any issues you may have. Your enquiry must contain the following information:
Address your enquiry by mail or email to:
Data Protection Officer (DPO)
UNIVERSAL TECHNICAL INDUSTRIES Limited, ADELTO marketing division (MULTIFORM brand section)
R705, 7F., 794-802 Nathan Road, Kowloon, Hong Kong
dpo [at] adelto [dot] com